The steps below provide a general roadmap for most claim notices. The process may vary depending on the nature of the loss and the insurer's procedures.
Ensure safety
In any loss situation, safety always comes first; notify emergency services if needed.
Document the scene
If possible, take photos or video and preserve the scene as much as possible.
Notify authorities (if required)
Depending on the nature of the incident, notification to the relevant civil aviation authority may be required by regulation.
Submit your claim notice
Provide incident details via the Claims Support form; prioritization may be based on urgency level.
Prepare your documents
Registration/airworthiness certificate, maintenance records, flight log and incident photos are typically requested.
Assessment and guidance
Your notice is assessed under the applicable policy terms of the relevant insurer; you will be updated on the process.
Bu bildirim bir ön değerlendirme ve yönlendirme talebidir; hasarın karşılanacağına veya ödeme yapılacağına dair bir taahhüt içermez. Hasarınız, geçerli poliçenizin kapsamı ve özel şartlarına göre değerlendirilir.
Your documents are retained for a standard period of 24 months for the purpose of assessing your claim file.
Submit your claim notice now
The notice form takes an average of a few minutes to complete.
